A-B Tech InfoBase

We're here to help you find quick answers to common questions. Use the search box to look up key words or browse through the categories below.
Can't find what you're looking for? Click here to email us your question or call us at (828) 398-7900.


Contact the IT HelpDesk

Contact the IT HelpDesk

Summary

How to contact the IT Helpdesk for technical assistance or help with a student account

Contact Information

Instructions for logging into your student online accounts are available in a separate article.

For questions or concerns related to issues with one of your A-B Tech online accounts (WebAdvisor, Moodle, email), contact our IT Help Desk at helpdesk@abtech.edu or (828) 398-7550. Please do not leave them more than one message because duplicate messages create confusion and longer response times.

What to Include in Your Email

If you email the HelpDesk, be sure to include the following information in the body of your email:

  • Username
  • Student ID number
  • Last four digits of your Social Security Number (if you have one)
  • Date of birth
  • Home address
  • Call-back number
  • Last class taken at A-B Tech (if any)
 
Key Words: Helpdesk, Help Desk, IT, Information Technology, contact Helpdesk, HelpDesk, account, accounts, computer problem, problems, technical
Attached Files
There are no attachments for this article.
Related Articles RSS Feed
Set your Student Email to Star Emails from A-B Tech
Added on Fri, Oct 10, 2014
MyMathLab Access Code Problems
Added on Wed, Feb 5, 2014
How to Add a Signature to Student Email
Added on Thu, Jan 22, 2015
Continuing Education Student Email Account
Added on Tue, Feb 18, 2014
Finding Books In the Bookstore by Class Number
Added on Tue, Aug 1, 2017
Moodle Help for Instructors
Added on Thu, Apr 18, 2013
Tips and Techniques for Selecting Text
Added on Thu, Jan 22, 2015
Learn Mouse Skills
Added on Thu, Jan 22, 2015
How to set Tabs - Word 2013
Added on Wed, May 27, 2015
Navigation on a Mac
Added on Thu, Jan 15, 2015