Login Help

Login Help

Summary

How to log in to student online accounts, including WebAdvisor, email, and Moodle

WebAdvisor

To log in to WebAdvisor, scroll over "Online Services" at the top-right corner of abtech.edu, select "WebAdvisor" from the drop-down menu, then click “Log In” at the top of the WebAdvisor page. Your username is typically your first name, middle initial, and last name (20 characters max.) without any spaces or punctuation.  If you didn't provide A-B Tech with a middle name when you completed the application to the College, your username should be just your first name and last name. Your initial password is your birthdate in six digits (MMDDYY). For example, if your birthdate were Feb. 1, 1989, your password would be 020189. If you are unable to log in, refer to the "Common Login Issues" paragraph below. You can change your password at abtech.edu/password. If you are still unable to log in, contact our IT HelpDesk at helpdesk@abtech.edu or (828) 398-7550.

Moodle

To log in to Moodle, scroll over "Online Services" at the top-right corner of abtech.edu and select "Moodle" from the drop-down menu. You can also click on "Moodle" at the bottom of any page of our website, or type moodle.abtech.edu into your web browser. Your username and password are the same as for your WebAdvisor account (see WebAdvisor section above). If you are unable to log in, refer to the "Common Login Issues" paragraph below. You can change your password at abtech.edu/password. If you are still unable to log in, contact our IT HelpDesk at helpdesk@abtech.edu or (828) 398-7550.

Student Email

Your student email can be accessed by going to outlook.office365.com. Your username is your full email address, which includes your first name, middle initial, and last name (all lowercase and without any punctuation or spaces) plus “@students.abtech.edu” (for example, "johnqsmith@students.abtech.edu"). Your initial password is the same as for WebAdvisor/Moodle (see WebAdvisor section above). If you are unable to log in, refer to the "Common Login Issues" paragraph below. You can change your password at abtech.edu/password. If you are still unable to log in, contact our IT HelpDesk at helpdesk@abtech.edu or (828) 398-7550.

Common Login Issues

We strongly recommend not attempting to access your WebAdvisor or Moodle accounts using a smartphone or tablet.

The most common login typos/mistakes are:

  • Accidentally capitalizing the first letter in your username (which happens automatically on a phone or tablet)
  • Including the "19" or "20" in the birth year instead of just the last two digits
  • Including the slashes in your birthdate

When Accounts Are Created

Your student accounts are usually created within one business day after your application to A-B Tech. If you're a returning/former A-B Tech student who attended prior to summer 2007, you may not have these accounts. In that case, you could submit a new application to automatically generate these accounts.

Change WebAdvisor/Moodle Password

If you would like to change your password for WebAdvisor/Moodle, you can use our password change utility at abtech.edu/password. Detailed instructions for changing your password for WebAdvisor/Moodle are available in a separate article.

Forgotten Passwords

For any additional login questions or concerns, contact our IT HelpDesk at helpdesk@abtech.edu or call (828) 398-7550. If you email them, be sure to include the following information in the body of your email:

  • Username
  • Student ID number
  • Date of birth
  • Home address
  • Call-back number
  • Last class taken at A-B Tech (if any)
  
Key Words: login problems, log in, logon, log on, username, user name, User ID, password, forgotten, forgot, lost, WebAdvisor, Web Advisor, Moodle, student email, account, help desk, IT helpdesk, information technology
 
Posted - Wed, Oct 24, 2012 at 9:08 AM.
Online URL: https://info.abtech.edu/article.php?id=51