Login Help


Login Help

Summary

How to log in to student online accounts, including Self-Service, Trailhead, Moodle, WebAdvisor, and student email

A-B Tech Username and Password

Students have a single username and password that work for each of their online accounts. We refer to these as the A-B Tech username and the A-B Tech password.

Your A-B Tech username is typically your first name, middle initial, and last name (20 characters max.) without any spaces or punctuation.  If you didn't provide A-B Tech with a middle name when you completed the application to the College, your username should be just your first name and last name.

You must create your A-B Tech password at abtech.edu/password in order to access the accounts below (detailed instructions are available in a separate article). On that webpage, the initial password is your birthdate in six digits (MMDDYY). For example, if your birthdate were Feb. 1, 1989, your password would be 020189.

Self-Service

To log in to Self-Service, scroll over "Online Services" at the top-right corner of abtech.edu and select "Self-Service" from the drop-down menu. Log in using your A-B Tech username and password (see above). If you are unable to log in, refer to the "Common Login Issues" paragraph below. If you are still unable to log in, contact our IT HelpDesk at helpdesk@abtech.edu or (828) 398-7550.

Trailhead/Student Orientations

To log in to Trailhead, scroll over "Online Services" at the top-right corner of abtech.edu, select "Student Orientations" from the drop-down menu, then click “Log In” at the top of the Trailhead login page. Log in using your A-B Tech username and password (see above). If you are unable to log in, refer to the "Common Login Issues" paragraph below. You can change your password at abtech.edu/password. If you are still unable to log in, contact our IT HelpDesk at helpdesk@abtech.edu or (828) 398-7550.

Moodle

To log in to Moodle, scroll over "Online Services" at the top-right corner of abtech.edu and select "Moodle" from the drop-down menu. You can also click on "Moodle" at the bottom of any page of our website, or type moodle.abtech.edu into your web browser. Log in using your A-B Tech username and password (see above). If you are unable to log in, refer to the "Common Login Issues" paragraph below. You can change your password at abtech.edu/password. If you are still unable to log in, contact our IT HelpDesk at helpdesk@abtech.edu or (828) 398-7550.

WebAdvisor

To log in to WebAdvisor, scroll over "Online Services" at the top-right corner of abtech.edu, select "WebAdvisor" from the drop-down menu, then click “Log In” at the top of the WebAdvisor page. Log in using your A-B Tech username and password (see above). If you are unable to log in, refer to the "Common Login Issues" paragraph below. You can change your password at abtech.edu/password. If you are still unable to log in, contact our IT HelpDesk at helpdesk@abtech.edu or (828) 398-7550.

Student Email

Your student email can be accessed by going to outlook.office365.com. Your username is your full email address, which includes your first name, middle initial, and last name (all lowercase and without any punctuation or spaces) plus “@students.abtech.edu” (for example, "guadalupejramirez@students.abtech.edu"). Log in using your A-B Tech password. If you are unable to log in, refer to the "Common Login Issues" paragraph below. You can change your password at abtech.edu/password. If you are still unable to log in, contact our IT HelpDesk at helpdesk@abtech.edu or (828) 398-7550.

Common Login Issues

We strongly recommend not attempting to access your Self-Service, Moodle, Trailhead, or WebAdvisor accounts using a smartphone or tablet.

The most common login typos/mistakes when enrolling in the password change utility are:

Change Password

To create or change your A-B Tech password, visit abtech.edu/password. Detailed instructions for changing your password are available in a separate article.

Forgotten Passwords

If you have already enrolled in the password change utility (details about enrolling can be found at abtech.edu/password), you can reset a forgotten password using the Microsoft Online Password Reset site. For any additional login questions or concerns, contact our IT HelpDesk at helpdesk@abtech.edu or call (828) 398-7550. If you email them, be sure to include the following information in the body of your email:

When Accounts Are Created

Your student accounts are usually created within one business day after your application to A-B Tech. If you're a returning/former A-B Tech student who attended prior to summer 2007, you may not have these accounts. In that case, you could submit a new application to automatically generate these accounts.

 

Key Words: login problems, log in, logon, log on, username, user name, User ID, password, forgotten, forgot, lost, WebAdvisor, Web Advisor, Moodle, student email, account, help desk, IT helpdesk, information technology, Self Service, Self Serve, trail head, trailblazer, Gmail
 


Article ID: 51
Created On: Wed, Oct 24, 2012 at 9:08 AM
Last Updated On: Thu, Feb 14, 2019 at 11:35 AM

Online URL: https://info.abtech.edu/article.php?id=51