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Class Not in Moodle

Class Not in Moodle
Summary: What to do if a class does not appear in Moodle
If a course does not appear in your Moodle account, you should do the following:

1. Check your class schedule in WebAdvisor, or go to the Bailey Student Services Building, to verify that you’re registered for the course.

2. Check the course start date in your WebAdvisor class schedule, especially if it is a late-start or minimester course. The instructor is not required to make the course visible in Moodle until the first day of the course.

3. Contact the instructor. Sometimes the Moodle settings are incorrect. Let the instructor know you’re registered and looking forward to taking the course, and report the problem.

4. If you’re still having concerns, contact our IT HelpDesk at (828) 398-7550 or helpdesk@abtech.edu. Please include the following information in your email:

  • Student ID number
  • Legal name
  • Date of birth
  • Last four digits of your social security number
  • Address
  • Phone number we can use to contact you

IT will notify you through your A-B Tech student email address when the problem has been resolved.


Key Words: Moodle, missing, course, course not on Moodle, class not on Moodle, register, registration, problems 


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